Privacy policy

Protection of personal data is one of the most important concerns for this organization.

In our daily operations, we strive to protect the privacy of the data you provide us and comply with the current regulations on personal data protection.
The purpose of this policy is to inform individuals about the various data processing activities carried out by this organization that may affect their personal data, in accordance with the provisions of Organic Law 3/2018, of December 5, on Personal Data Protection and the guarantee of digital rights, as well as Regulation (EU) 2016/679 of the European Parliament and Council of April 27, 2016.

IDENTIFICATION AND CONTACT DETAILS OF THE DATA CONTROLLER.

The organization AITANA MANAGEMENT, S.L., located at Av. Jacinto Benavente 3, (46005) Valencia, with N.I.F.: B97618573, contact phone number: 963390290, and email: mkt@aitana.es
1.1 Contact details of the Data Protection Officer:
Elena Santos.

PURPOSES OF PROCESSING YOUR PERSONAL DATA

VISITORS TO THE DATA CONTROLLER’S WEBSITE.

We will process your personal data provided through our web forms for the following purposes:

• To address requests, complaints, and incidents submitted through our contact channels on the website.
• To understand user behavior on the website to detect potential cyber-attacks.
• To comply with legal obligations that directly apply to us and regulate our activity.
• To protect and exercise our rights or respond to claims of any kind.
• To send newsletters related to the goods or services provided by the controller or news related to its activities.

JOB CANDIDATES OR EMPLOYMENT APPLICANTS.

We will process your personal data provided through our web forms for the following purposes:

• To manage the personnel selection processes in the organization to which you have applied by submitting your CV and/or cover letter through the form or email provided on the website.
• To understand user behavior on the website to detect potential cyber-attacks.
• To protect and exercise our rights or respond to claims of any kind.
• To transfer your data to entities within the group: OPENTIX S.L.

LEGAL BASIS FOR PROCESSING.

VISITORS TO THE DATA CONTROLLER’S WEBSITE.

The legal basis for processing personal data by the organization is based on:

The data subject’s consent to:

• Address requests, complaints, and incidents submitted through our website’s contact channels.
• Send newsletters related to the goods or services provided by the controller or news related to its activities.

Refusing to provide your personal data will make it impossible to process your data for the mentioned purposes.

Legitimate interest of the data controller to:

• Understand user behavior on the website to detect potential cyber-attacks.
• Protect and exercise our rights or respond to claims of any kind.

JOB CANDIDATES:

The legal basis for processing personal data by the organization is based on:

• The data subject’s consent to:
• Include your application in the personnel selection process.
• Transfer your data to entities within the group: OPENTIX S.L.

Refusing to provide your personal data will make it impossible to process your data for the mentioned purposes.

Legitimate interest of the data controller to:

• Understand user behavior on the website to detect potential cyber-attacks.
• Protect and exercise our rights or respond to claims of any kind.

DATA RETENTION PERIODS OR CRITERIA.

The personal data provided will be retained based on the following criteria:
For the time necessary to fulfill the purposes for which they were initially collected.

Once the data is no longer necessary for the processing in question, it will be securely blocked and made available to competent Public Authorities, Courts, and Tribunals, or the Public Prosecutor’s Office, during the statute of limitations of any potential legal actions arising from the relationship with the client and/or the legally established retention periods.

AUTOMATED DECISIONS AND PROFILING.

The website does not make automated decisions or create profiles.

RECIPIENTS

During the processing of your personal data, the organization may transfer your data to the following recipients:

• Judges and Courts, Law Enforcement Agencies, and, in general, competent public authorities or bodies when the data controller is legally obliged to provide personal data.
• Banks and Financial Institutions, in the case of engaging our services.

INTERNATIONAL DATA TRANSFERS.

The organization does not carry out any international data transfers.

RIGHTS OF INDIVIDUALS.

Interested parties may exercise, at any time and free of charge, their rights of access, rectification, and erasure of their data. They may also request the restriction of the processing of their personal data, object to it, request data portability (where technically possible), or withdraw the consent provided, and, if applicable, not be subject to automated decision-making, including profiling.
To do so, you may use the forms provided by the organization or send a written request to the postal or email addresses mentioned above. In any case, your request must be accompanied by a copy of your ID card or equivalent document to verify your identity.

If you feel that your rights concerning the protection of your personal data have been violated, especially if you have not obtained satisfaction in exercising your rights, you may lodge a complaint with the relevant Data Protection Authority (Spanish Data Protection Agency) through its website: www.agpd.es.

In compliance with Article 21 of Law 34/2002 on Information Society Services and Electronic Commerce, if you no longer wish to receive information about our services, you may unsubscribe by sending an email to mkt@aitana.es with the subject «UNSUBSCRIBE.»

DATA ACCURACY.

The data subject guarantees that the data provided is true, accurate, complete, and up to date, and agrees to notify of any changes to the data through the channels provided and indicated in the first section of this policy. The data subject will be responsible for any damage or harm, direct or indirect, caused as a result of failure to comply with this obligation.

If the user provides data of third parties, they declare that they have the consent of the individuals concerned and agree to inform them of the contents of this clause, releasing the organization from any responsibility arising from non-compliance with this obligation.